DELIVERY & RETURNS

Delivery

• How long does it take to receive my order?
• How much will I be charged for shipping?
• How can I provide my preferred delivery date and time?
• Can I pay for an item online and collect it in store?
• How do I authenticate my identity at the time of delivery?
• Are there non-delivery areas?

Returns / Exchanges

• What is your return / exchange policy?
• What do I need to present to return an item?
• What is the process of returning an item?
• Can I trust RivoliShop service center?