Help Center

Where can I present my product to have it repaired?

The Rivoli Group has a network of R-Care Centers located in U.A.E and Oman for your convenience. Please present your product along with the warranty certificate and RivoliShop purchase invoice to any  R-Care Centre. Minor repairs like simple battery replacement or water resistance testing may be done on the spot. For other repairs, the product may be sent to the Rivoli Group Central Service Centre.

In Qatar and Bahrain, the products may be presented along with the warranty certificate and RivoliShop purchase invoice in any Rivoli or Hour Choice shop, for further transmission to the Service Centre.

 Find the R-Care Centre located closest to you in the list below.

UAE

Location Name Emirate Store Number Operating Hours Day-Off
Rivoli Wafi Dubai +971 4 324 6675 12:00 pm - 9:00 pm Open all days
Rivoli Mirdiff City Center Dubai +971 4 284 3812 12:00 pm - 9:00 pm Open all days
Omega Dubai Mall Dubai +971 4 339 8307 12:00 pm - 9:00 pm Open all days
Rivoli Al Fahidi Dubai +971 4 353 6216 12:00 pm - 9:00 pm Open all days
Rivoli Dubai Marina Mall Dubai +971 4 434 2542 12:00 pm - 9:00 pm Open all days
Rivoli  Deira City Center Dubai +971 2 295 4496 12:00 pm - 9:00 pm Open all days
Hour Choice, Lulu Hyper Qusais Dubai +971 4 298 7785 12:00 pm - 9:00 pm Open all days
Rivoli Sahara Center Sharjah +971 6 531 3169 12:00 pm - 9:00 pm Open all days
Rivoli Al Wahda Abu Dhabi +971 2 443 7332 12:00 pm - 9:00 pm Open all days
Omega Abu Dhabi Marina Mall Abu Dhabi +971 2 681 4039 12:00 pm - 9:00 pm Tuesday
Rivoli Al Bawadi Mall Al Ain +971 3 784 0170 12:00 pm - 9:00 pm Monday
Rivoli Fujairah Towers Fujairah +971 9 224 2936 12:00 pm - 9:00 pm Tuesday
Rivoli Manar Mall RAK +971 7 227 2242 12:00 pm - 9:00 pm Tuesday

OMAN

Location Name Emirate Store Number Operating Hours Day-Off
Rivoli Sabco Center Muscat +968 2465 2711 10:00 am - 8:00 pm Friday

QATAR

Location Name Emirate Store Number Operating Hours Day-Off
Rivoli Doha City Center Doha +974 4483 3679 12:00 pm - 9:00 pm Sunday

 BAHRAIN

Location Name Emirate Store Number Operating Hours Day-Off
Longines Bahrain City Center   Bahrain + 973 1717 8371 Sun, Tue - Thu 04:00 pm - 09:00 pm
Fri/Sat 01:00 pm - 10:00 pm 
Monday 

 

 

 

 

 

 

 

 

 

 

Have more questions? Submit a request

1 Comments

  • 0
    Avatar
    Sourav Bhattacharya

    The service is really bad. The battery changed in my watch did not last 12 hours. Now I will have to go bur dubai to het it checked again. Really wastage of time

Please sign in to leave a comment.