The Rivoli Group has a network of R-Care Centers located in U.A.E and Oman for your convenience. Please present your product along with the warranty certificate and RivoliShop purchase invoice to any R-Care Centre. Minor repairs like simple battery replacement or water resistance testing may be done on the spot. For other repairs, the product may be sent to the Rivoli Group Central Service Centre.
In Qatar and Bahrain, the products may be presented along with the warranty certificate and RivoliShop purchase invoice in any Rivoli or Hour Choice shop, for further transmission to the Service Centre.
Find the R-Care Centre located closest to you in the list below.
UAE
| Location Name | Emirate | Store Number | Operating Hours | Day-Off |
| Rivoli Wafi | Dubai | +971 4 324 6675 | 12:00 pm - 9:00 pm | Open all days |
| Rivoli Mirdiff City Center | Dubai | +971 4 284 3812 | 12:00 pm - 9:00 pm | Open all days |
| Omega Dubai Mall | Dubai | +971 4 339 8307 | 12:00 pm - 9:00 pm | Open all days |
| Rivoli Al Fahidi | Dubai | +971 4 353 6216 | 12:00 pm - 9:00 pm | Open all days |
| Rivoli Dubai Marina Mall | Dubai | +971 4 434 2542 | 12:00 pm - 9:00 pm | Open all days |
| Rivoli Deira City Center | Dubai | +971 2 295 4496 | 12:00 pm - 9:00 pm | Open all days |
| Hour Choice, Lulu Hyper Qusais | Dubai | +971 4 298 7785 | 12:00 pm - 9:00 pm | Open all days |
| Rivoli Sahara Center | Sharjah | +971 6 531 3169 | 12:00 pm - 9:00 pm | Open all days |
| Rivoli Al Wahda | Abu Dhabi | +971 2 443 7332 | 12:00 pm - 9:00 pm | Open all days |
| Omega Abu Dhabi Marina Mall | Abu Dhabi | +971 2 681 4039 | 12:00 pm - 9:00 pm | Tuesday |
| Rivoli Al Bawadi Mall | Al Ain | +971 3 784 0170 | 12:00 pm - 9:00 pm | Monday |
| Rivoli Fujairah Towers | Fujairah | +971 9 224 2936 | 12:00 pm - 9:00 pm | Tuesday |
| Rivoli Manar Mall | RAK | +971 7 227 2242 | 12:00 pm - 9:00 pm | Tuesday |
OMAN
| Location Name | Emirate | Store Number | Operating Hours | Day-Off |
| Rivoli Sabco Center | Muscat | +968 2465 2711 | 10:00 am - 8:00 pm | Friday |
QATAR
| Location Name | Emirate | Store Number | Operating Hours | Day-Off |
| Rivoli Doha City Center | Doha | +974 4483 3679 | 12:00 pm - 9:00 pm | Sunday |
BAHRAIN
| Location Name | Emirate | Store Number | Operating Hours | Day-Off |
| Longines Bahrain City Center | Bahrain | + 973 1717 8371 | Sun, Tue - Thu 04:00 pm - 09:00 pm Fri/Sat 01:00 pm - 10:00 pm |
Monday |
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