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What does the product warranty covers?

RivoliShop will service all watches sold on our website as per the standard manufacturer's warranty mentioned for each product. We have a world class team of certified watchmakers who are experts in their field and at your complete disposal.

The manufacturer’s warranty does not cover:

  • The life of the battery
  • Normal wear and tear and aging (e.g. scratched crystal; alteration of the color and/or material of non-metallic straps and chains, such as leather, textile, rubber; peeling of the plating)
  • Any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (e.g., knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by the manufacturer
  • The handling of the watch by non-authorized persons (e.g. for battery replacement, services or repairs) or which has been altered in its original condition beyond the manufacturer’s control
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