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RivoliShop Help Center
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How can I create a RivoliShop account?
I can’t register using the register form, what do I do?
How can I add my new address?
Can I add multiple addresses?
Update Account Details
What if I forgot my password?
How can I change my email address?
How can I change my password?
How can I update my personal details?
How do I set my default address?
Shopping at RivoliShop
Can I change the country and currency on the website?
How can I search and browse for items?
Can I reserve an item to buy later?
Why my product quantity is always reduced to 3?
Where can I get the promo code?
Do you have any other products besides watches and eyewear?
How do I know if an item is back in stock and how long will it take?
Can I share the products on my social media accounts?
Is there a warranty for all RivoliShop items?
What does the product warranty covers?
Orders at RivoliShop
How can I place an order at RivoliShop?
Do I need to set up an account to place an order?
How will I know if my order has been received?
Can I cancel my order?
Can I view my past orders?
DELIVERY & RETURNS
How long does it take to receive my order?
How much will I be charged for shipping?
How can I provide my preferred delivery date and time?
Can I pay for an item online and collect it in store?
How do I authenticate my identity at the time of delivery?
Are there non-delivery areas?
Returns / Exchanges
What is your return / exchange policy?
What do I need to present to return an item?
Can I trust RivoliShop service center?
BILLING / PAYMENT METHODS
What payment methods does RivoliShop accept?
Is it safe to use my credit card online at RivoliShop?
My credit card details have been rejected, what do I do?
AFTER SALES SERVICE
What do I need to present to have my product repaired during warranty period?
Where can I present my product to have it repaired?
Terms & Conditions
License to use material
Visitor material and conduct
Links to and from other websites
See all 13 articles